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Shipping & Refund

 

Standard delivery times & costs
(No minimum order)

USA:
4-7 business days.
FREE!
United Kingdom:
2-4 business days.
FREE!
Australia:
4-7 business days.
FREE!
Singapore:
3-4 business days.
FREE!
South-East Asia:
6-10 business days.
FREE!
Qatar, UAE, Saudi Arabia:
7-10 business days.
FREE!
Canada:
7-9 business days.
FREE!
Europe:
6-10 business days.
FREE!
Rest of the World:
12-14 business days.
FREE!

USA Express Shipping times & costs
(Including processing time)*

USA Overnight Express
1 business day
  • $14.95 USD - $20.95 USD
USA 2 Day Express
2 business days
  • $9.95 USD - $13.95 USD

*Express Shipping costs is based on your location and will be a flat fee calculated at checkout.

*Express Shipping is currently only available in the US. Express Shipping orders must be placed before 12noon PST to be received in expected timeframe. Any Express Shipping orders placed after 12noon PST will take an additional business day to arrive.

We deliver to the following countries: Singapore, Hong Kong, Philippines, Bahrain, Cambodia, Kuwait, Macao, Malaysia, Maldives, Myanmar, Nepal, Oman, Papua New Guinea, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Vietnam, Jordan, South Korea, Laos, New Zealand, Bangladesh, SriLanka, Japan, Norway, Switzerland, Monaco, Uk, Ireland, France, Spain, Italy, Austria, Belgium, Germany, Luxembourg, Netherlands, Portugal, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Malta, Poland, Slovakia, Slovenia, Sweden, Finland, Denmark, Australia, USA, Canada

Returns

We will replace any damaged products if you return them within 30 days of purchase. Please contact us at: hello@cocoandeve.com to find out how to send damaged products back to our nearest warehouse and we will process the replacement after we receive them.

We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money back guarantee if you’re not happy with our products. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please contact us at: hello@cocoandeve.com to find out how to send them back to our nearest warehouse. For any products that are not damaged, you will need to pay the cost of the return and we encourage you to use a trackable service as any lost returns cannot be reimbursed.

Please always include your order confirmation number in the subject line so we can be super speedy when replying!

 

Free Worldwide Delivery

 

100% Money Back Guarantee

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