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We deliver to the following countries:

3-5 business days

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*Express Shipping costs is based on your location and will be a flat fee calculated at checkout.

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30 Day Return &amp; Refund Policy
Change of Mind
We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money-back guarantee (excluding the shipping fee) if you&rsquo;re not happy with our products. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please see the &ldquo;How to return Products&rdquo; section for return instructions. For any products that are not damaged, you will need to pay the cost of the return, and we encourage you to use a trackable service as any lost returns cannot be reimbursed.
Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos)&nbsp;within 30 days of when you received the items. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly.&nbsp;Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.&nbsp;
Missing Items
We understand receiving your order on time and in good condition is important to you; it&rsquo;s equally important to us! We do absolutely everything possible to ship and deliver your order on time and in good condition.
Please contact our Customer Experience Specialist so we can organise replacements for missing products.&nbsp;Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.&nbsp;&nbsp;
Other Issues
If you encounter any other issue with or reaction to our product, please provide details, and we will respond to you.
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How to Return Products
If you need to return products in accordance with this Policy,&nbsp;please contact our&nbsp;<a href="https://support.cocoandeve.com/hc/en-us/requests/new">Customer Experience Specialist</a>&nbsp;to find out how to send damaged products back to our nearest warehouse.&nbsp;
Please always include your order confirmation number in the subject line as well as pictures of the products you wish to return.
Shipping costs are the responsibility of the customer and are non-refundable. We recommend that you package the products appropriately and use a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.

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50% Off Youth Revive Range This offer entitles customers to 50% Off Youth Revive Range. Prices are as marked. Promotion will run from 29 April 2025, until stock is depleted unless stated otherwise. No minimum spend or code is required. Promotion cannot be used in conjunction with any other promo code. Coco &amp; Eve reserves the right to cancel or alter any promotion without prior notice. In the event of any dispute, the decision of Coco &amp; Eve is final. Terms &amp; conditions apply: <a href="https://www.cocoandeve.com/pages/terms-and-conditions">https://www.cocoandeve.com/pages/terms-and-conditions</a>

Our product has become a worldwide hit and we're struggling to keep up with the demand. But don't worry, we're on it! Sign up to join the waitlist.

Our product has been such a hit that it's sold out and unfortunately, we won’t be restocking it. We appreciate your support and hope you'll explore our other amazing products!

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