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We will replace any damaged products if you return them within 30 days of purchase. Please contact us here to find out how to send damaged products back to our nearest warehouse and we will process the replacement after we receive them. We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money back guarantee if you’re not happy with our products. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please contact us here to find out how to send them back to our nearest warehouse. For any products that are not damaged, you will need to pay the cost of the return and we encourage you to use a trackable service as any lost returns cannot be reimbursed. Please always include your order confirmation number in the subject line so we can be super speedy when replying!
1. Shampoo your hair as normal, ideally using a sulfate-free shampoo.
2. Evenly distribute a generous amount of product to your towel dried hair and brush through with the tangle tamer.
3. Leave for 5 to 10 minutes then rinse with warm water.
4. For dry hair, use 2-3 times a week, for normal hair, 1-2 times a week and for oily hair just once a week and focus the product towards the ends of the hair and avoid the scalp!
1. Hold the Towel Wrap with both hands with the button facing upwards.
2. Tip head and hair forwards and position around the back of the head until the Towel Wrap is fully covering the hair.
3. Gather hair inside the towel wrap and twist the front section several times into a coil.
4. Bring the twist round to the nape of the neck and loop the elastic around the button.